Knowledge Base/Getting Started with TribeHR/FAQs
How Do I Get Employee Information Into TribeHR?
Donna Fung
posted this on September 21, 2011 09:42 am
There are a few of options for getting your employees into the software:
- First, login as an Administrator.
- Click the STAFF tab on the main menu.
- On the right side of the page there is a POPULAR ACTIVITIES menu. From this menu you can either Add an Employee (one employee at a time), Invite Employees, Import Employees (many employees) or Export Employees. The on-page instructions for each will make sure you’re set up in no time!
For additional information and support in going through your set-up process watch our Getting Started with TribeHR video series (click the link or watch below)!
< last updated March 6, 2012 >
Comments
Hi there
This morning I have added two new employees.
Just wondering why when I input data into the Employment Details and click save, nothing that has been entered below the Emergency Contact Name and Number saves the first time. For both employees, I've had to go back and re-enter all the information a second time. Thankfully, it does save the second time, but never initially. Most aggravating.
Cheers - Linda
Hi Linda - I'm sorry to hear about your frustrating experience, thank you for bringing this forward!
Do you mind providing some additional detail so that we can narrow down the issue? I am going to escalate this to a ticket so I can send you questions and we can discuss your domain. As we fix up the issue I will publish public details that will be useful for other users, to our forum, so that any domain-specific information we may discuss remains private! Thank you,
Donna
I filled out the employee builder spreadsheet and saved as an xls file type. I also tried the csv file type. I cannot get either one to import. When I browse for the file and select it, the file name appears in the correct window, however when I click on import nothing happens and the file name disappears.
Any help with this?
Hi - good question, I'm sorry to hear this is giving you trouble.
Do you mind providing me with your browser and OS details? This will help us recreate the problem which will help us identify what may be causing the issue. Additionally, it will help if you are willing to share the employee builder file that you're trying to import! You can send this to: donna@tribehr.com
I will open up a ticket with you so that if we start talking about your database, the information is kept private :) Thank you, looking forward to hearing back!
Donna